In Hospitality Industry, Which International Skills, Knowledge, Essay

In Hospitality Industry, Which International Skills, Knowledge, Behavior And Experience Could be an Advantage In the Development of Future Career - Essay Example This paper stresses that relative to the nature of cross-cultural management, the best skills, knowledge, behavior and experience that could be advantageous in the development of future careers in hospitality revolve around understanding Cultural Intelligence (CQ). Based on Arora and Rohmetra’s (2010) explication CQ entails the ability to exploit the knowledge and skills across state, ethnic and culturally diverse workforces. The overall understanding of Cultural Intelligence principles gives management and leadership teams a selection of perceptions that could apply efficiently, in diverse environments through understanding and management of consumers, individual employees or groups. This report makes a conclusion that as a hospitality practitioner should be on understanding, particularly the cross-cultures and performance on the international platform. Misunderstanding does not occur among managers alone; it can be prevalent amongst employees or employee and customers. Generally, a greater part of hospitality is about service provision thus without communication and strong relationships, there are limited chances of success. Nonetheless, Cultural Intelligence proves to be effectual when managing cross-cultures. The divisions provide an easy breakdown and gives detailed approaches for the common situation. Using the four divisions as the core guideline will facilitate additional knowledge, skills, behavior and experience enhancing my overall performance and progression in the hospitality industry.